Jet Casino Betting Rules

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1. General betting conditions

By opening, using or placing a bet through a Jet Casino betting service, you agree to follow these Betting Rules, the applicable Terms and Conditions, and any specific rules shown for the relevant market. If there is a difference between a general rule and a market-specific rule, the market-specific rule will generally apply to that market. You should review the information shown on the betting screen before confirming your selection.

Betting is available only where permitted by applicable law and to customers who meet the relevant eligibility requirements. You are responsible for using the service only from a location where online betting is lawful and for complying with any rules that apply to you. Jet Casino may restrict, suspend or refuse access where required by law, regulation, security controls or internal procedures.

You must provide accurate information when registering and keep your account details up to date. An account must be used only by the registered account holder. You must protect your login information and should contact the relevant support channel through the website if you believe that another person has accessed your account.

Only one person may use an account, unless Jet Casino expressly permits otherwise in writing. You must not place bets for another person, allow another person to use your account, or attempt to bypass account, location, identity or responsible gambling controls. Bets connected with unlawful activity, manipulation, fraud or misuse of the service may be cancelled and referred for review.

• You must be legally entitled to use the betting service.
• You must check your selections, stake and odds before confirming a bet.
• You must not use the service to conceal the source of funds or support unlawful activity.
• You must comply with account verification and responsible gambling requirements.
• You should keep records of your bets, confirmations and relevant account activity.

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2. Placing and accepting bets

A bet is normally submitted by selecting a market or outcome, entering or choosing a stake, checking the displayed information and confirming the wager. Adding a selection to a bet slip does not necessarily mean that a bet has been accepted. A bet is accepted only when the system confirms it and records the transaction against your account.

Before confirmation, you should check the event or game, market name, selection, odds, stake, potential return where shown, and any special conditions. Information can change before acceptance. For example, prices, market status, available selections or applicable conditions may be updated. A bet may be accepted at a different price only where the service clearly notifies you and you confirm or allow acceptance under the displayed settings.

The account balance or funding method must contain sufficient available funds for the selected stake. A bet is not valid if the transaction is rejected, interrupted, duplicated by a system error, or not recorded in the account history. If your account shows an unclear or conflicting result, do not place another bet on the assumption that the first transaction failed. Check the account history and seek clarification through the available website support process.

You are responsible for reviewing each confirmation. A confirmation may show a reference, time, stake, price and selection, depending on the product. Keep the confirmation until the event or market has been settled. If you believe that a bet was placed incorrectly, notify Jet Casino as soon as possible. A request to amend or cancel a bet is not automatically accepted.

Once accepted, a bet generally cannot be changed or withdrawn unless the relevant market rules allow cancellation, cash-out, correction or another adjustment. Any feature that allows a bet to be closed or changed is subject to availability, technical conditions and the terms displayed at the time. The availability of a feature does not guarantee that a request will be completed before an event or result changes.

Errors, interruptions and unusual activity

Jet Casino may investigate and correct obvious errors, including an incorrect price, duplicated transaction, incorrect event information, technical display error or settlement mistake. Where an obvious error affects a bet, the bet may be cancelled, corrected or settled using the correct terms, subject to applicable law and the relevant product rules. A technical interruption does not automatically cancel an accepted bet.

If suspicious activity, collusion, manipulation or misuse is identified, transactions may be held while checks are completed. Access to betting or account funds may be restricted where necessary for security, verification, legal compliance or responsible gambling purposes. You must not attempt to exploit a known error or use automated, deceptive or unauthorised methods to interact with the service.

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3. Market information and settlement

Each market is settled according to the result and conditions shown for that market. The market description may state the relevant event, competition, participant, start time, result source, settlement method and treatment of postponements or cancellations. You should read these details carefully because similar markets may have different settlement conditions.

Where a market refers to an official result, settlement may be based on the result issued by the governing body, event organiser, official data provider or other source identified in the market information. Subsequent changes, appeals or disciplinary decisions may not affect a completed settlement unless the specific rules state otherwise. If no particular source is identified, Jet Casino may use a reliable and appropriate source to determine the result.

The treatment of postponed, abandoned, interrupted or rescheduled events depends on the product and market rules. Some markets may remain open if an event is completed within the period described in the rules, while others may be cancelled if the required conditions are not met. A change to the venue, participants, format or scheduled time may also affect settlement.

A selection may be declared void when the relevant event does not take place, the market cannot be determined fairly, the required conditions are not met, or a specific rule requires cancellation. When a selection is void, the stake or relevant part of the bet will normally be treated in accordance with the market rules. A multi-selection bet may be affected differently from a single-selection bet.

For multi-selection bets, every selection must be considered under the applicable rules. If one selection is void, the remaining selections may continue as a reduced combination or be treated in another way described in the market conditions. If a selection is cancelled or corrected, the final return may differ from the amount shown when the bet was first placed.

Where a market requires a participant to start, take part, complete a stage or achieve a specified result, the relevant market rules will determine whether a non-starter, withdrawal or disqualification is void or remains valid. Different sports, games and special markets may use different conditions. Never assume that a rule from one market applies to another.

Results and settlements may be processed after the relevant event or outcome is known. A displayed result may be provisional until the market is formally settled. If a settlement is later found to be incorrect, Jet Casino may correct the account entry. Any correction will be made using the applicable rules and available event information.

• Check whether the market is based on regulation time, extra time, a particular round or the final result.
• Check how ties, dead heats, disqualifications and withdrawals are treated.
• Check whether a market is subject to a minimum number of participants or completed stages.
• Check the treatment of postponed, abandoned or rescheduled events.
• Check whether live betting has additional timing, suspension or confirmation conditions.

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4. Account security, responsible gambling and queries

Betting should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and do not bet with money needed for everyday expenses. Avoid betting when upset, under the influence of alcohol or other substances, or when you feel unable to control your behaviour.

Responsible gambling tools and support options may be available through the website. These can include account activity information, deposit or spending controls, time-out options, self-exclusion and access to independent support services. The available tools, eligibility conditions and activation process will be shown on the relevant pages. Restrictions may not always take effect immediately across every product, so follow the instructions carefully.

If you think betting is becoming difficult to control, stop using the service and seek help from an appropriate gambling support organisation or health professional in Australia. You can also use the responsible gambling information available through Jet Casino. Asking for help is a positive step and does not require you to wait until a serious problem has developed.

Questions about a bet should be raised promptly through the support and complaints process available on the website. Include the relevant account information, bet reference if available, date, market, selection and a clear explanation of the issue. Do not include passwords or other sensitive security information in a message.

A review may involve checking transaction records, market information, system logs, event results and account verification details. Reviews are handled in accordance with applicable law, privacy requirements and internal procedures. You may be asked to provide additional information before a query can be completed.

These Betting Rules should be read together with the Jet Casino Terms and Conditions, Privacy Policy and Responsible Gambling information. Those documents explain additional matters such as account access, verification, payments, personal information, complaints and service availability. The rules displayed at the time of a bet are important, and you should save a copy of any information that applies to a specific wager.