Jet Casino Terms & Conditions

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1. General conditions and acceptance

These Terms & Conditions form a legal agreement between you and Jet Casino in relation to your use of the website, account facilities and gambling services made available through the site. They apply whenever you visit the website, register an account, make a transaction, enter a promotion or otherwise use a service provided by Jet Casino. If you do not agree with any part of these terms, you must not use the website or its services.

Additional terms may apply to particular games, payment methods, promotions, competitions or other features. Those terms will be shown on the relevant page or made available before you take part. They form part of these Terms & Conditions. If an additional rule conflicts with a general provision, the specific rule will apply to the relevant product or offer.

You are responsible for reading the current version of these terms before using the website. Jet Casino may update, replace or amend these terms from time to time. Changes may be made to reflect legal, regulatory, technical or business requirements. The latest version published on the website will apply from the stated effective date, or from publication where no date is stated. Continued use after a change means that you accept the revised terms.

Eligibility

You must be at least 18 years old, or meet any higher minimum age that applies under the law relevant to you. You must also be legally permitted to access and use online gambling services in the place where you are located. It is your responsibility to check the rules that apply to you before using the website. Jet Casino may request information or documents to verify age, identity, location or eligibility.

• You must provide accurate, complete and current information when registering or using your account.
• You must not allow another person to use your account or access your account credentials.
• You must not register or play on behalf of another person.
• You must not use the website if you are self-excluded, restricted or otherwise prohibited from gambling.
• You must not use the website from a location where the relevant service is unlawful or unavailable.
• You must tell Jet Casino if information connected with your account changes.

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2. Accounts, verification and security

Some services require you to create a personal account. You may generally hold only one account unless Jet Casino expressly permits otherwise. Duplicate, linked or misleading accounts may be suspended while the circumstances are reviewed. Where more than one account has been created contrary to these terms, Jet Casino may take action in accordance with applicable law and the relevant account rules.

You are responsible for keeping your username, password and other login information confidential. You must choose secure credentials, avoid sharing them and log out when using a shared or public device. If you believe that your account has been accessed without permission, or that your credentials have been lost or compromised, you must notify Jet Casino through the support options made available on the website as soon as possible.

Jet Casino may carry out customer identification, age checks, payment checks, anti-fraud reviews and other verification procedures. You must provide genuine documents or information when requested. Reviews may include checks against public or third-party information where legally permitted. An account, transaction or withdrawal may be placed on hold while verification is completed.

You must not use false details, another person's identity, stolen payment information or any method intended to avoid verification. Providing misleading information, refusing a reasonable verification request or attempting to interfere with a review may result in account restriction, cancellation of transactions or closure of the account, subject to applicable law.

Prohibited behaviour

• Using software, devices, scripts or techniques intended to automate play or obtain an unfair advantage.
• Exploiting a fault, error, delay, vulnerability or incorrect display on the website.
• Colluding with other customers, manipulating outcomes or engaging in fraudulent activity.
• Using funds obtained unlawfully or attempting to disguise the source of funds.
• Interfering with the operation, security or availability of the website.
• Uploading harmful code or material, or using the website to breach another person's rights.
• Attempting to bypass account limits, self-exclusion, location controls or other safety measures.

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3. Deposits, withdrawals and gambling activity

The payment methods displayed on the website may vary by customer, location, device and availability. You may only use a payment method that belongs to you or that you are authorised to use. Jet Casino may decline, delay or reverse a transaction where required for security, verification, legal or operational reasons. Additional conditions may be displayed before a transaction is submitted.

You should only deposit money that you can afford to lose. Deposited funds are intended for participation in the available gambling services and must not be used for unlawful purposes. You remain responsible for checking transaction details before confirming a deposit or withdrawal. Bank, payment provider or currency conversion charges may apply where relevant, and any such charges should be considered before completing a transaction.

Withdrawals may be subject to account verification, payment checks, source-of-funds review and any applicable game, promotion or payment conditions. Jet Casino may return funds through an appropriate verified payment method rather than a different method selected by the customer. Processing times can vary according to the checks required, the payment provider and other operational factors. No particular processing time is promised unless expressly stated for a specific service.

You must review the game information, bet options, rules and any displayed conditions before starting a game. A game or bet is normally treated as accepted when it is recorded by the relevant system. If there is a disagreement between information shown on your device and the official transaction or game record, the system record may be used to determine what occurred, subject to applicable law and technical review.

If a technical error, display error or system fault affects a game, balance, result or transaction, Jet Casino may correct the error and take reasonable steps to restore the position that would have applied without the error. A game may be paused, cancelled or removed where necessary. Jet Casino will not knowingly rely on an error to the unfair disadvantage of a customer.

Promotions and bonuses

Promotions, bonuses, free plays and other offers are subject to their own terms. These may include eligibility rules, time limits, wagering or play-through requirements, game restrictions, maximum values, payment conditions and withdrawal conditions. The specific offer terms shown at the time of participation will apply. You should read them before accepting an offer.

Unless an offer expressly says otherwise, customers may not claim the same offer more than once, combine offers improperly, create multiple accounts to obtain an offer or use a promotion in a way that defeats its purpose. Jet Casino may withdraw, amend or refuse an offer where there is suspected abuse, error, fraud or a breach of the applicable promotion terms. Any action will be taken subject to applicable law.

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4. Responsible gambling, privacy and legal matters

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover financial losses. Set a budget before you play and do not gamble with money needed for essential expenses. Avoid gambling when upset, under the influence of alcohol or drugs, or when you feel unable to make clear decisions. Taking regular breaks can help you keep your gambling within limits.

• Use any deposit, spending, loss, session or other controls available through the website.
• Consider a time-out or self-exclusion if you want to stop gambling for a period or indefinitely.
• Do not chase losses or increase stakes to try to recover money.
• Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
• Contact Jet Casino through the support options shown on the website if you need help using responsible gambling tools.

Privacy and communications

Personal information is handled in accordance with the Jet Casino Privacy Policy and applicable privacy laws. Information may be collected and used to provide services, process transactions, verify accounts, prevent fraud, meet legal obligations, improve the website and manage customer support. You should read the Privacy Policy for information about collection, use, disclosure, retention and your available privacy rights.

By using the website, you agree to receive service-related communications where reasonably required, including account notices, security messages, transaction updates and changes to these terms. Marketing communications will be handled in accordance with applicable requirements and any preferences or unsubscribe options made available.

Website content and availability

The website, its text, graphics, software, branding and other content belong to Jet Casino or its relevant licensors. You may use the website for personal, lawful purposes only. You must not copy, reproduce, modify, distribute, sell, reverse engineer or commercially exploit website content without permission, except where a right cannot lawfully be excluded.

Jet Casino will take reasonable steps to operate and maintain the website, but continuous availability cannot be guaranteed. Access may be interrupted by maintenance, upgrades, telecommunications issues, security events, third-party services or circumstances outside reasonable control. You are responsible for using a suitable device, internet connection and security software.

Suspension, closure and liability

Jet Casino may suspend, restrict or close an account where reasonably necessary to protect customers, investigate suspected breaches, complete verification, meet legal obligations, address technical problems or prevent fraud and misuse. You may stop using the website at any time. Any account closure request should be made through the support process available on the website.

Nothing in these terms excludes, restricts or modifies a right, guarantee or remedy that cannot lawfully be excluded, restricted or modified. To the extent permitted by law, Jet Casino is not responsible for loss caused by your breach of these terms, your failure to protect account information, events outside reasonable control, or your use of an unsuitable device or connection. Any limitation will apply only to the extent permitted by applicable law.

Complaints and applicable law

If you have a question, dispute or complaint, please use the customer support and complaints process made available on the website. Provide enough information for the matter to be reviewed, including relevant account or transaction details where appropriate. Jet Casino may request further information and will assess the matter in accordance with its procedures and applicable requirements.

These terms are governed by the laws that apply to the relevant services and your use of the website, unless applicable law requires otherwise. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to operate. A failure to enforce a provision immediately does not mean that the provision has been waived. The current version of these Terms & Conditions should be checked regularly before using Jet Casino.