Contact Jet Casino

If you need help with your Jet Casino account or have a question about our services, contact support@jetcasino.best. Our support team can review your request and provide general guidance about the next steps.

Jet Casino operates under a licence issued by the Curaçao Gaming Authority, reference number OGL/2024/169/0146, and uses encryption to protect user and payment data.

How to get in touch

The easiest way to contact us is by email. Send your request to support@jetcasino.best and explain what you need help with. Messages are reviewed as soon as reasonably possible, and you will usually receive a reply within 24 hours, although response times can vary depending on the nature and volume of requests.

For account-related questions, please contact us using the email address connected to your account where possible. This may help us identify your request and provide a more useful response.

What to include in your message

Including clear information helps our support team understand the issue and assist you faster. Please provide your account email or username, a short description of the issue, and screenshots if relevant. Do not include your password or other sensitive security information.

Account access and verification questions
Deposit and withdrawal questions
Questions about bonus terms
Technical problems or error messages
Responsible gambling requests or account support
Any other question about using the Jet Casino website

If your request concerns a transaction, include the relevant date, amount and any reference shown on screen, but remove information that is not needed to investigate the matter.